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Scope Applies to www.a-impact.io (the “Website”) and related communications (e.g., contact/demo forms, newsletters). Product‑specific processing for AI voice agents is outside this Website Policy (covered in contractual documents/DPA).
1. Categories of data
Server/network: IP address, timestamps, requested URLs, user agent, error/security logs.
Primary processing within the EU/EEA (notably Germany). Any third‑country processing (e.g., US) occurs only if explicitly selected by the customer or technically required; in such cases we apply EU Standard Contractual Clauses (SCCs) and supplementary measures.
5. Cookies & consent banner
Non‑essential cookies/trackers are set only after consent. You can adjust choices anytime at /cookie‑settings.
6. Retention
Server logs: typically 30 days.
Enquiries: until completion of the conversation, max. 12 months.
Newsletter data: until withdrawal/deletion; backups: 30 days.
Cookie durations: see banner.
7. Mandatory data
Server data is technically required; form/newsletter data is voluntary but necessary to handle requests.
8. Data subject rights
Access, rectification, erasure, restriction, portability, objection (for Art. 6(1)(f)), withdrawal of consent with future effect; complaint to a supervisory authority.